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Lot Owners

If a Lot Owner is having complications with their Strata Management Company, they can lodge a formal complaint with SCA (WA) provided their Strata Management Company is a member with SCA (WA). 

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SCA (WA) also has an advisory service for lot owners if they have questions about strata. Please note that this service is only available to SCA (WA) Members.

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Jump to a category:

  • Strata basics

  • Accessing the advisory service 

  • How to make a complaint about your Strata Management Company

  • Council of Owners

  • AGM's

  • 10 Year Maintenance Plans

  • Insurance

  • Pets

Strata Basics
  • How do I register a non-member ticket?
    To register for a ticket if you are not a member, please email admin.wa@strata.community to receive your login details. You will then need to refer to the video above titled "How to register from the SCA (WA) website" to complete your purchase.
  • What can I do if I have forgotten my login details?
    Please email admin.wa@strata.community for your login details.
  • Can I register for multiple events at once?
    Yes! Simply add events to your cart and click "continue shopping" instead of "checkout".
  • Can I register multiple attendees for an event?
    Yes! Please email admin.wa@strata.community with your company name, address, ABN number, full name of your primary contact, email, and phone number so we can set you up with a corporate account.
  • How do I know if I'm registered for an event?
    Login to the education platform and in the member area, you will be able to see an area called "My Activities" where you can view all of the events you are attending.

Are you new to the concept of strata? We have addressed some of the basics in the below FAQ's to help give you a general understanding about the different parties involved in strata and why strata is necessary. 

Advisory Service

The SCA (WA) Advisory Service is a way for Lot Owners to ask their strata questions to impartial strata experts. This service is available to all of our Lot Owner members.​

  • How do I register a non-member ticket?
    To register for a ticket if you are not a member, please email admin.wa@strata.community to receive your login details. You will then need to refer to the video above titled "How to register from the SCA (WA) website" to complete your purchase.
  • What can I do if I have forgotten my login details?
    Please email admin.wa@strata.community for your login details.
  • Can I register for multiple events at once?
    Yes! Simply add events to your cart and click "continue shopping" instead of "checkout".
  • Can I register multiple attendees for an event?
    Yes! Please email admin.wa@strata.community with your company name, address, ABN number, full name of your primary contact, email, and phone number so we can set you up with a corporate account.
  • How do I know if I'm registered for an event?
    Login to the education platform and in the member area, you will be able to see an area called "My Activities" where you can view all of the events you are attending.
Strata Management Company

The SCA (WA) Advisory Service is a way for Lot Owners to ask their strata questions to impartial strata experts. This service is available to all of our Lot Owner members.​

  • How do I register a non-member ticket?
    To register for a ticket if you are not a member, please email admin.wa@strata.community to receive your login details. You will then need to refer to the video above titled "How to register from the SCA (WA) website" to complete your purchase.
  • What can I do if I have forgotten my login details?
    Please email admin.wa@strata.community for your login details.
  • Can I register for multiple events at once?
    Yes! Simply add events to your cart and click "continue shopping" instead of "checkout".
  • Can I register multiple attendees for an event?
    Yes! Please email admin.wa@strata.community with your company name, address, ABN number, full name of your primary contact, email, and phone number so we can set you up with a corporate account.
  • How do I know if I'm registered for an event?
    Login to the education platform and in the member area, you will be able to see an area called "My Activities" where you can view all of the events you are attending.
AGM's

The SCA (WA) Advisory Service is a way for Lot Owners to ask their strata questions to impartial strata experts. This service is available to all of our Lot Owner members.​

  • How do I register a non-member ticket?
    To register for a ticket if you are not a member, please email admin.wa@strata.community to receive your login details. You will then need to refer to the video above titled "How to register from the SCA (WA) website" to complete your purchase.
  • What can I do if I have forgotten my login details?
    Please email admin.wa@strata.community for your login details.
  • Can I register for multiple events at once?
    Yes! Simply add events to your cart and click "continue shopping" instead of "checkout".
  • Can I register multiple attendees for an event?
    Yes! Please email admin.wa@strata.community with your company name, address, ABN number, full name of your primary contact, email, and phone number so we can set you up with a corporate account.
  • How do I know if I'm registered for an event?
    Login to the education platform and in the member area, you will be able to see an area called "My Activities" where you can view all of the events you are attending.
Council of Owners

The SCA (WA) Advisory Service is a way for Lot Owners to ask their strata questions to impartial strata experts. This service is available to all of our Lot Owner members.​

  • How do I register a non-member ticket?
    To register for a ticket if you are not a member, please email admin.wa@strata.community to receive your login details. You will then need to refer to the video above titled "How to register from the SCA (WA) website" to complete your purchase.
  • What can I do if I have forgotten my login details?
    Please email admin.wa@strata.community for your login details.
  • Can I register for multiple events at once?
    Yes! Simply add events to your cart and click "continue shopping" instead of "checkout".
  • Can I register multiple attendees for an event?
    Yes! Please email admin.wa@strata.community with your company name, address, ABN number, full name of your primary contact, email, and phone number so we can set you up with a corporate account.
  • How do I know if I'm registered for an event?
    Login to the education platform and in the member area, you will be able to see an area called "My Activities" where you can view all of the events you are attending.
Insurance

The SCA (WA) Advisory Service is a way for Lot Owners to ask their strata questions to impartial strata experts. This service is available to all of our Lot Owner members.​

  • How do I register a non-member ticket?
    To register for a ticket if you are not a member, please email admin.wa@strata.community to receive your login details. You will then need to refer to the video above titled "How to register from the SCA (WA) website" to complete your purchase.
  • What can I do if I have forgotten my login details?
    Please email admin.wa@strata.community for your login details.
  • Can I register for multiple events at once?
    Yes! Simply add events to your cart and click "continue shopping" instead of "checkout".
  • Can I register multiple attendees for an event?
    Yes! Please email admin.wa@strata.community with your company name, address, ABN number, full name of your primary contact, email, and phone number so we can set you up with a corporate account.
  • How do I know if I'm registered for an event?
    Login to the education platform and in the member area, you will be able to see an area called "My Activities" where you can view all of the events you are attending.
10 Year Maintenance Plans

The SCA (WA) Advisory Service is a way for Lot Owners to ask their strata questions to impartial strata experts. This service is available to all of our Lot Owner members.​

  • How do I register a non-member ticket?
    To register for a ticket if you are not a member, please email admin.wa@strata.community to receive your login details. You will then need to refer to the video above titled "How to register from the SCA (WA) website" to complete your purchase.
  • What can I do if I have forgotten my login details?
    Please email admin.wa@strata.community for your login details.
  • Can I register for multiple events at once?
    Yes! Simply add events to your cart and click "continue shopping" instead of "checkout".
  • Can I register multiple attendees for an event?
    Yes! Please email admin.wa@strata.community with your company name, address, ABN number, full name of your primary contact, email, and phone number so we can set you up with a corporate account.
  • How do I know if I'm registered for an event?
    Login to the education platform and in the member area, you will be able to see an area called "My Activities" where you can view all of the events you are attending.
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