Strata managers and brokers are under increasing pressure to demonstrate and communicate how their roles in arranging and administering strata insurance policies provide value and support owners. The claims process is one area where the collaboration between strata managers and brokers can truly demonstrate its strength. Why strata claims can be complex Multiple owners and high-value losses can often create complexity in the event of a claim. It’s not uncommon for claim event

Many homeowners are unaware that internal water damage poses a more common and costly risk than fire and burglary. While we generally protect our property against theft and fire with locking devices, alarm systems and smoke detectors, a far greater potential problem lies in wait – water damage. That sinking feeling The average water damage claim increased by 72% between 2014-2018, from $17,627 to $30,361*.  Water damage makes up 34% of an insurer’s property-related claims. Un

From storms, floods, break-ins and legal disputes, we’ve settled thousands of claims over the years - and we’ve also seen how some of...