Building Trust Through Evidence, Not Allegations

SCA (WA) is aware of the recent campaign aimed at ‘naming and shaming’ businesses in the strata sector as ‘bad actors’.  

We believe it serves no one's interests to make public and unsubstantiated allegations against any individual or business. Any concerns should be submitted through an appropriate independent complaints or legislative process.

To date, none of the complaints against SCA (WA) members raised through this campaign have been upheld. They have either not been supported by evidence, or, following investigation, no wrongdoing was found.  

We strongly encourage anyone who believes a member is acting in breach of the legislation or the SCA Code of Ethics to use either the SCA complaints process and/or the State Administrative Tribunal (SAT), which provide transparent, evidence-based mechanisms for review. 

Any SCA (WA) member found to be in breach of the law or the SCA National Code of Ethics will be expelled from the association. 

In the absence of government regulation of strata managers, SCA (WA) offers a self-regulation model and has introduced the Strata Management Practice Standard (SMPS) Certification, which will become compulsory for all member businesses from July 2026. 

Publishing unsubstantiated allegations in the public realm damages the strata sector and, more concerningly, can create an environment of confusion and mistrust which allows for complex matters to be exaggerated or misrepresented. Allegations of this nature undermine trust and inflame the fears of vulnerable people.  

What our community needs is an educated and well-informed strata sector — not a fearful and uncertain one.  

Code of Ethics | SCA WA 

Why Choose an SCA (WA) member | SCA WA 

Strata Owners | SCA WA