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Choosing the Right Strata Manager: Ensuring Expertise, Ethics, and Excellence

Writer's picture: WA CommunicationsWA Communications

Appointing a strata manager for your property can provide you and your co-owners with significant benefits. They bring expertise in strata legislation, off er administrative and financial management, assist with the coordination of maintenance and repairs, dispute resolution, and compliance and risk management. This relieves the burden on owners, ensuring that the needs of all residents and owners are met while providing professional guidance to ensure the property is well maintained, compliant, and running effectively.


For this reason, the Strata Community Association has implemented its accreditation standard for individuals and a Strata Management Practice Standard (SMPS) certification for businesses. These standards ensure the profession can establish, maintain, and improve the necessary standards for strata managers to grow and evolve. SCA Accreditation and SMPS Certifi cation are marks of professionalism, demonstrating that a strata manager has the education, experience, and commitment to uphold high standards of both ethics and competence.


When considering a strata manager, here are three key guarantees you should look for:


1. High Ethical Standards:

Accredited strata managers are held to a higher standard of ethics, conduct, and performance. They sign and adhere to a National Code of Conduct that ensures common sense, fairness, integrity, and good judgement are applied in their business practices.


Independent Review: Breaches of the Code of Conduct are independently reviewed, ensuring poor conduct is assessed and potentially subject to disciplinary measures, including suspension of SCA membership.


Compliance: Members must provide evidence of compliance with statutory requirements, including Criminal Record Statements, relevant insurance, and mandatory government disclosures.


2. Comprehensive Training and Qualifications: Accredited strata managers undergo extensive training and education to ensure they have the necessary competency, qualifications, and experience to meet the standards set by the association. Legislative


While legislation in Western Australia will soon require all strata managers to have qualifications, choosing an accredited manager now ensures they have already undertaken the required education to provide effective and competent services. This training ensures that strata managers can save you money, increase efficiency, and effectively meet your needs.


3. Continuing Professional Development (CPD) Ongoing Learning:

Accredited members commit to continuous learning and skill development, meeting CPD benchmarks to maintain and expand their professional competence.


By staying up-to-date with the latest industry trends, best practices, and legislative changes, accredited members can maintain and improve the effectiveness and competency of their services.


This ongoing development ensures that strata managers can navigate any situation, maintain property value, and provide peace of mind to owners and residents. While both accredited and non-accredited strata managers can off er services, the benefi ts of choosing an accredited professional are clear. An accredited strata manager has the experience, training, and support to ensure that a strata property is well-maintained, fi nancially stable, and compliant with all legislative requirements. This, in turn, enhances the value of the property and provides peace of mind to owners and residents.

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