Shared Spaces
Shared Futures
Ngulla Boorloo
CHU SCA (WA) 2025 Annual Conference Program
Time
Session
8:00am - 9:00am
Registration
Arrive early to collect your lanyard and enjoy a morning coffee in the exhibition hall before a full day of insights into strata in WA.
9:00am - 9:20am
Welcome to Shared Spaces, Shared Futures
Verity James, our 2025 MC, takes to the stage to open the CHU SCA (WA) 2025 Annual Conference, Shared Spaces, Shared Futures.
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Our day begins with a Welcome to Country by Boorloo Aboriginal Cultural Experiences, acknowledging the Traditional Custodians of Whadjuk Noongar Country where we will be meeting.
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Then hear from CHU Underwriting Agencies, the naming rights sponsor of this year's conference.
9:20am - 9:45am
Session 1: Strata in Focus: National Highlights & Challenges
It has been a big year in strata both on the national and regional stage. Hear from SCA leadership on the major talking points from the last 12 months and what is on the horizon for the strata sector in 2026.
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Presenters:​​
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Scott Bellerby FSCM
9:45am - 10:15am
Session 2: Leading Through Scrutiny
Robert Anderson, SCA (NSW) President, joins Kyra Murphy for a candid fireside chat to unpack the lessons from NSW’s year navigating media scrutiny, challenges, reforms, accountability, and bold moves on insurance commissions.
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Presenters:
10:15am - 10:45am
Morning Tea in the Exhibition Hall
10:45am - 11:30am
Session 3: AI Automation and Boosting Efficiency
AI isn’t here to replace you, it’s here to help you work smarter. In this session, Kale Miller will explore how automation can remove repetitive tasks, streamline workflows, and give you back valuable time to focus on the parts of your role you enjoy most. With practical tips, real examples, and a clear look at the benefits, Kale will show how AI can improve efficiency without overcomplicating your day-to-day. This session also sets the stage for a dedicated AI bootcamp to be delivered with members in 2026.
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Presenter:
11:30am - 12:00pm
Session 4: Creating Community Connections
Shani Graham joins us at Shared Spaces, Shared Futures to explore how strong communities can be built within strata settings.
Shani will share practical tools and real-world examples to show how strata managers and owners can work together to foster connection, cooperation and a shared sense of responsibility.
This session will offer fresh ideas on how to engage owners in meaningful ways, build trust and create more resilient, harmonious communities.​
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Presenter:
12:00pm - 1:00pm
Lunch in the Exhibition Hall
1:00pm - 1:30pm
Session 5: My Wildest Day in Strata
Strata management is never dull, and no two days are the same. In this lively panel discussion professionals from across the strata sector share some of the most unexpected, challenging and downright bizarre moments they've faced in their roles.
From unusual disputes to on the ground emergencies, hear how these professionals handled high-pressure situations, what they learned and what they’d do differently next time.
A reminder that in strata, you really can’t make this stuff up.
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Presenters:​
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Gordan Bell, CHU Underwriting Agencies
1:30pm - 2:05pm
Session 6: Elders Woolstore Case Study
Explore the redevelopment of Elders Woolstore and the management of its common spaces.
This case study covers the project’s vision, planning, delivery, financial considerations, and compliance requirements. Attendees will see the outcomes, lessons learned, and a striking before-and-after comparison, highlighting how strategic building management can transform shared spaces and enhance community engagement.
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Presenter:
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​Zoe Tsagalis, Human Urban
2:05pm - 3:15pm
Session 7: Fearlessly Curious: The Antidote to Fear in the Innovation Journey
Fear is one of the biggest barriers to innovation, yet curiosity and purposeful play can unlock new ways of thinking. This keynote session takes participants on a practical, science-backed journey to reframe failure as learning, build psychological safety, and turn uncertainty into opportunity.
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Through interactive activities, you’ll discover techniques that support collaboration, bold decision-making, and positive change. Using the SUPERCONNECT® methodology, built on LEGO® Serious Play® and trusted by organisations such as IKEA, Google and Samsung, this session offers tools you can apply directly to your own work.
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Presenter:
3:15pm - 3:30pm
Closing Remarks
We’ll wrap up Shared Spaces, Shared Futures with closing remarks that reflect on the key themes of the day and highlight the insights, challenges and opportunities shaping the future of the strata sector.